Gate agents work at the boarding gates of airports where passengers board their flights and arriving planes drop off passengers. An airport is a location where Aircraft such as airplanes, Helicopters and blimps take off and land This article is about passengers in commercial transportation for other uses see Passenger (disambiguation A passenger is a term broadly used Shifts vary with the particular airline's flight schedule, and, like ticket agents, gate agents must wear uniforms and put on a pleasant face for the public. Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during deplaning and enplaning, and assisting in customer service duties.
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