In aviation, flight attendants — also known as cabin crew, stewards, air hosts/hostesses, or stewardesses, — are members of a cabin crew employed by airlines to ensure the safety and comfort of the passengers aboard commercial flights as well as on select business jet aircraft. Malaysia Airlines (MAS ( Malay:Syarikat Penerbangan Malaysia Chinese:马来西亚航空公司) is the Flag carrier of Malaysia. Skytrax is a United Kingdom -based consultancy the public face of Inflight Research Services Aviation refers to activities involving man-made flying devices ( Aircraft) including the people organizations and regulatory bodies involved with them An airline provides air transport services for Passengers or Freight, generally with a recognized operating certificate or license This article is about passengers in commercial transportation for other uses see Passenger (disambiguation A passenger is a term broadly used A passenger airline is an Airline dedicated to the Transport of Passengers Cf ^[1]

Contents 1 History 2 Overview 2.1 Safety Responsibilities 2.2 Passenger Care Responsibilities 2.3 Purser 3 Qualifications 3.1 Training 3.2 Language 3.3 Height and weight 4 Uniforms 5 In advertising 6 Unions 6.1 Discrimination 7 September 11, 2001 8 Roles in an emergency 9 Notable flight attendants 10 Flight attendants in pop-culture portrayals 11 See also 12 References 13 External links

History

The role of a flight attendant ultimately derives from that of similar positions on passenger ships or passenger trains, but it has more direct involvement with passengers because of the confined quarters and often shorter travel times on aircraft. American Overseas Airlines (AOA was an Airline that flew between the USA and Europe between 1945 and 1950 WikipediaWikiProject Aircraft. Please see WikipediaWikiProject Aircraft/page content for recommended layout A ship /ʃɪp/ is a large vessel that floats on water Ships are generally distinguished from Boats based on size This article is about railroad equipment For other cars see Automobile and Wiktionary definition of passenger car. Additionally, the job of a flight attendant revolves around safety to a much greater extent than those of similar staff on other forms of transportation. Flight attendants on board a flight collectively form a cabin crew, as distinguished from pilots and engineers in the cockpit. In Aviation, a flight engineer is a member of the aircrew of some Aircraft. A cockpit is the area usually near the front of an Aircraft, from which a pilot controls the aircraft

The first flight attendant, a steward, was reportedly a man on the German Zeppelin LZ10 Schwaben in 1911. The German Empire is the name commonly used in English to describe Germany from 1871 to 1918 when it was a semi- Constitutional monarchy: beginning with the Unification A Zeppelin is a type of Rigid airship pioneered by the German Count Ferdinand von Zeppelin in the early 20th century based on designs he had outlined This is a complete list of Zeppelins constructed by the original German Zeppelin companies from 1900 until 1938

Origins of the word "steward" in transportation are reflected in the term "steward" as used in maritime transport terminology. Transport or transportation is the movement of people and goods from one place to another See also Seafarer's professions and ranks A Chief Steward is the senior unlicensed crew member working in the Steward's Department of a ship The term purser and chief steward are often used interchangeably describing personnel with similar duties among seafaring occupations. A ship's purser (also purser or pusser) is the person on a Ship responsible for the handling of Money on board This lingual derivation results from the international British maritime tradition dating back to the 14th century and the civilian United States Merchant Marine which U. See also Seafarer's professions and ranks A Chief Mate (C/M or Chief Officer, usually also synonymous (except on Passenger liners which A civilian under International humanitarian law is a person who is not a member of his or her Country 's Armed forces. Overview The merchant marine is a civilian auxiliary of the U S aviation is somewhat modeled. Due to international conventions and agreements, in which all ships' personnel who sail internationally are similarly documented by their respective countries, the U. Countries with a Merchant Navy or Merchant Marine require identifying credentials for their mariners S. Merchant Marine assigns such duties to the chief steward in the overall rank and command structure of which pursers are not positionally represented or rostered. A command hierarchy is a group of people committed to carrying out orders "from the top" that is of Authority. In a Military context the chain of command is the line of authority and responsibility along which orders are passed within a Military unit and between different

Imperial Airways of the United Kingdom had "cabin boys" or "stewards"; in the 1920s. Imperial Airways was the early British commercial long range air transport company operating from 1924 to 1939 and serving parts of Europe but especially the Empire routes to The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom, the UK or Britain,is a Sovereign state located In the USA, Stout Airways was the first to employ stewards in 1926, working on Ford Trimotor planes between Detroit and Grand Rapids, Michigan. WikipediaWikiProject Aircraft. Please see WikipediaWikiProject Aircraft/page content for recommended layout Michigan ( is a Midwestern state of the United States of America. Western Airlines (1928) and Pan American World Airways (Pan Am) (1929) were the first US carriers to employ stewards to serve food. WikipediaWikiProject Aircraft. Please see WikipediaWikiProject Aircraft/page content for recommended layout Ten-passenger Fokker aircraft used in the Caribbean had stewards in the era of gambling trips to Havana, Cuba from Key West, Florida. Fokker was a Dutch Aircraft manufacturer named after its founder Anthony Fokker. The Caribbean (ˌkærəˡbiən kæ'rəbiən Cariben|Caraïben or Caraïben; Caraïbe or more commonly Antilles; Caribe is a Region consisting Havana ( IPA: aˈβana officially Ciudad de La Habana, is the Capital city, major port and leading The Republic of Cuba (ˈkjuːbə or) consists of the island of Cuba (the largest and second-most populous island of the Greater Antilles) Isla de la Key West is a city in Monroe County Florida, United States. The city encompasses Key West, the namesake island the part of Stock Island Florida ( is a state located in the southeastern region of the United States, bordering Alabama to the northwest and Georgia to the Lead flight attendants would in many instances also perform the role of pursor, steward, or chief steward in modern aviation terminology.

The first female flight attendant^[2] was a 25-year-old registered nurse named Ellen Church. A registered nurse (" RN " is a health care professional responsible for implementing the practice of Nursing through the use of the Nursing Ellen Church ( September 22, 1904 - August 22, 1965) was the first airline stewardess ( Flight attendant) Hired by United Airlines in 1930, she also first envisioned nurses on aircraft. United Air Lines Inc, trading as United Airlines ( is a major airline of the United States. A nurse is responsible—along with other Health care Professionals —for the treatment safety and recovery of acutely or chronically Other airlines followed suit, hiring nurses to serve as "stewardesses" on most of their flights. The requirement to be a registered nurse was relaxed at the start of World War II, as so many nurses enlisted into the armed forces. World War II, or the Second World War, (often abbreviated WWII) was a global military conflict which involved a majority of the world's nations, including For the military meaning see Armed forces. For the Soviet sports society see Armed Forces (sports society Armed Forces

Overview

The primary and overriding responsibility of flight attendants is passenger safety. Air safety is a term encompassing the theory investigation and categorization of flight failures, and the prevention of such failures through regulation as well as through ^[3] They are often tasked with the secondary function of seeing to the care and comfort of the passengers, insofar as this does not interfere with their safety responsibilities. They are often perceived by the flying public as waiting staff or servants because there is not a full understanding of the career, the majority of their regular and rare duties are safety related and are the priority above customer service. A domestic worker, domestic, servingman, servingwoman, or servant is one who works and often also lives within the employer's household

Safety Responsibilities

The majority of a Flight Attendant's duties are safety related. Prior to each flight, Flight Attendants attend a safety briefing with the Pilots & Purser. During this briefing they go over safety and emergency checklists, the locations and amounts of emergency equipment and other features specific to that aircraft type. Boarding particulars are verified, such as special needs passengers, small children travelling as Unaccompanied Minors or VIP's. Weather conditions are discussed including anticipated turbulence. Prior to each flight a safety check is conducted to ensure all equipment such as lifevests, flashlights and firefighting equipment are on board, in the right quantity, and in proper condition. Any unserviceable or missing items must be reported and rectified prior to takeoff. They must monitor the cabin for any unusual smells or situations and maintain certain precautions such as keeping doors disarmed or open during fueling on the ground. They assist with the loading of carry-on baggage, checking for weight, size and dangerous goods. They then must do a safety demonstration or monitor passengers as they watch a safety video demonstrating the safety features of the aircraft. They then must do a "Crosscheck" ensuring tray tables are stowed, seats are in their upright positions, armrests down and carry ons stowed correctly and seatbelts fastened prior to takeoff.

Flight Attendants must conduct cabin checks every 20-30 minutes, especially during night flights to check on the passengers, and listen for any unusual noises or situations. Checks must also be done on the lavatory to ensure the smoke detector hasn't been deactivated, there are no issues with the equipment, nobody having trouble in there or smoking, and to restock supplies as needed. Regular cockpit checks must be done to ensure the pilot's health and safety. On long haul flights water is offered every 20-30 minutes to maintain proper hydration, important for extended periods in the dry atmosphere of the cabin at high altitudes. They must respond immediately to call lights dealing with special requests and smaller emergencies including a wide variety of inflight emergencies that do happen from time to time and special requests. During turbulence crosschecks must be conducted and during severe turbulence all service equipment must also be stowed. Prior to landing all loose items, trays and garbage must be collected and secured along with service and galley equipment. All hot liquids must be disposed of. A final crosscheck must then be completed prior to landing. They must remain aware as the majority of mechanical emergencies occur during takeoff and landing. Upon landing Flight Attendants must remain stationed at exits and monitor the airplane and cabin as passengers deplane. Assisting any special needs passengers and small children off the airplane, escorting the children and following the proper paperwork and ID process to escort them to the designated person picking them up.

Flight Attendants are highly trained for a wide variety of emergencies and how to respond. More frequent situations may include a bleeding nose, illness, small injuries, intoxicated passengers, aggressive and anxiety stricken passengers. Emergency training includes rejected takeoffs, emergency landings, cardiac and inflight medical situations, smoke in the cabin, fires, depressurization, onboard births and deaths, dangerous goods and spills in the cabin as well as land and water landings including the preparation of passengers and the cabin, the evacuation with slides or rafts and then the followup survival skills which include environments as open water, jungle, water, tropical and arctic climates, along with a variety of emergency equipment.

Many regions mandate the presence of flight attendants on commercial aircraft, based on the passenger capacity of the aircraft and other factors. This mandate generally relates only to their function as safety technicians.

Passenger Care Responsibilities

The main and always primary duty of a Flight Attendant is for safety but they do also provide a caregiving and customer service role on board commercial flights. Embraer -- IPA [ɪ̃ⁿbɾaˈɛɾ] -- the Empresa Brasileira de Aeronáutica S WikipediaWikiProject Aircraft. Please see WikipediaWikiProject Aircraft/page content for recommended layout PBair is an Airline based in Bangkok, Thailand. It operates scheduled domestic and international services The Kingdom of Thailand (ˈtaɪlænd ราชอาณาจักรไทย, râːtɕʰa-ʔaːnaːtɕɑ̀k-tʰɑj Customer service duties include the preparation and serving or selling of onboard food and beverage. Flight Attendants also offer comfort items including blankets, pillows, hot towel service, handing out headsets, magazines, newspapers, amenity kits, games and on certain airlines hand out pyjamas and set up and make the lie flat beds. They also distribute customs forms on international flights and assist passengers with their proper completion prior to landing.

Purser

The purser, or the lead flight attendant are on board larger aircraft with multiple flight attendants on board. They oversee the safety and service duties of the flight attendants inflight. They report when the cabin is secure for takeoff and landing, and any broken or missing emergency equipment items to the pilots after the preflight check. They generally operate the doors during routine flights as well as hold the manifest and account for all money and required paperwork and reports for each flight. An assistant purser may also be on board the largest aircraft types. Pursers are flight attendants or a related job with an airline for several years typically prior to application for and further training to become a purser, and typically earn a higher salary than flight attendants because of the added responsibility.

Qualifications

Training

Flight attendants are normally trained in the hub or headquarters city of an airline over a period that may run from six weeks to six months, depending on the country and airline. Singapore Girl is a consistent visual Advertising Slogan applied to depictions of stewardesses of Singapore Airlines (SIA dressed Singapore Airlines Limited ( SIA) ( abbreviated zh 新航 Syarikat Penerbangan Singapura சிங்கப்பூர் ஏர்லைன்ஸ் ( is the An airline hub is an Airport that an airline uses as a transfer point to get passengers to their intended destination The main focus of training is safety. One flight attendant is required for every 50 passenger seats on board in the United States, but many airlines have chosen to increase that number. The United States of America —commonly referred to as the One of the most elaborate training facilities was Breech Academy which Trans World Airlines (TWA) opened in 1969 in Overland Park, Kansas, U. Breech Academy (also called Breech Training Academy was a school operated by Trans World Airlines between 1969 and 1988 to train Flight attendants Trans World Airlines ( TWA) renamed TWA Airlines LLC in 2001 was a major U Overland Park is the second most populous city in the US state of Kansas. Kansas ( is a Midwestern state in the central region of the United States of America, an area often referred to as the American " S. Other airlines were to also send their attendants to the school. However, during the fare wars the school's viability declined and it closed around 1988.

Safety training includes, but is not limited to: emergency passenger evacuation management, use of evacuation slides / life rafts, in-flight fire fighting, survival in the jungle, sea, desert, ice, first aid, CPR, defibrillation, ditching/emergency landing procedures, decompression emergencies, crew resource management and security. An evacuation slide is an inflatable slide used to evacuate an Aircraft quickly A lifeboat is a small craft carried on a ship to provide a means of emergency evacuation in the event of a disaster aboard the ship Distinguish from a Firefight, which means a battle with firearms First aid is the provision of initial care for an Illness or Injury. Defibrillation is the definitive treatment for the life-threatening Cardiac arrhythmias Ventricular fibrillation and Ventricular tachycardia. An emergency landing is an unplanned Landing made by an Aircraft in response to a crisis which either interferes with the operation of the aircraft or involves Crew (or Cockpit Resource Management (CRM training originated from a NASA workshop in 1979 that focused on improving Air safety.

Language

Multilingual flight attendants are often in demand to accommodate international travelers. The languages most in demand, other than English, are Mandarin, Cantonese, Japanese,Hindi, French, German, Spanish, Portuguese, Filipino and Italian. English is a West Germanic language originating in England and is the First language for most people in the United Kingdom, the United States is a language spoken by over 130 million people in Japan and in Japanese emigrant communities Hindi ( Devanāgarī: hi [[wiktहिन्दी हिन्दी]] or hi [[wiktहिंदी हिंदी]] IAST:, IPA:) is French ( français,) is a Romance language spoken around the world by 118 million people as a native language and by about 180 to 260 million people The German language (de ''Deutsch'') is a West Germanic language and one of the world's major languages. Portuguese ( or língua portuguesa) is a Romance language that originated in what is now Galicia (Spain and northern Portugal. Filipino is the national and an Official language of the Philippines as designated in the 1987 Philippine Constitution. Italian ( or lingua italiana) is a Romance language spoken by about 63 million people as a First language, primarily in Italy.

Height and weight

Some airlines, such as EVA Air, have height requirements for purely aesthetic purposes. EVA Airways Corporation (E-V-A Air(ways) is a Taiwanese Airline based at Taiwan Taoyuan International Airport near Taipei, Taiwan Aesthetics or esthetics ( also spelled æsthetics) is commonly known as the study of sensory or sensori-emotional values sometimes called Horizon Air and other regional carriers have height restrictions because their aircraft have low ceilings. Horizon Air is a Regional airline based in SeaTac, Washington, United States. A typical acceptable range is from 5'2" (1. 57 m) to 6'0" (1. 83 m).

Flight attendants are also subject to weight requirements as well. Weight must usually be in proportion to height; persons outside the normal range may not be qualified to act as flight attendants. ^[4]

Uniforms

The first stewardess uniforms were designed to be durable, practical, and inspire confidence in passengers. A uniform is a set of standard Clothing worn by members of an organization while participating in that organization's activity The first stewardesses for United Airlines wore green berets, green capes and nurse's shoes. Other airlines, such as Eastern Air Lines, actually dressed stewardesses in nurses' uniforms. Eastern Air Lines was a major United States Airline that existed from the late 1920s until 1991 A nurse uniform is attire worn by Nurses for hygiene and identification

Perhaps reflecting the military aviation background of many commercial aviation pioneers, many early uniforms had a strongly military appearance; hats, jackets, and skirts showed simple straight lines and military details like epaulettes and brass buttons. Military aviation is the use of Aircraft and other flying machines for the purposes of conducting or enabling warfare including national airlift ( Cargo) capacity Commercial aviation is the part of Civil aviation (both General aviation and scheduled airline service) that involves operating aircraft for hire A hat is a headcovering It may be worn for protection against the elements for religious reasons for safety or as a Fashion accessory. A jacket is a type of sleeved hip - or Waist -length garment for the upper body A skirt is a tube- or cone-shaped Garment that hangs from the Waist and covers all or part of the Legs In European culture, skirts are usually Epaulette (ˈɛpǝlɛt is a French word meaning "little shoulder" (from épaule, meaning "shoulder" Many uniforms had a summer and winter version, differentiated by colours and fabrics appropriate to the season: navy blue for winter, for example, khaki for summer. A textile is a flexible material comprised of a network of natural or artificial Fibres often referred to as thread or Yarn. A season is one of the major divisions of the Year, generally based on yearly periodic changes in Weather. Navy blue is a dark shade of the Color Blue. Navy blue got its name from the dark blue (contrasted with white worn by officers in the Royal Navy since This article is about the fabric. For the colour see Khaki (color. But as the role of women in the air grew, and airline companies began to realize the publicity value of their stewardesses, more feminine lines and colours began to appear in the late 1930s and early 1940s. Publicity is the deliberate attempt to manage the public's perception of a subject Some airlines began to commission designs from high-end department stores and still others called in noted designers or even milliners to create distinctive and attractive apparel. A department store is a Retail establishment which specializes in selling a wide range of products without a single predominant merchandise line. A designer is a person who designs something Perhaps the broadest definition is that provided by Herbert Simon: ‘Everyone designs who devises courses of action aimed at changing

In advertising

In the 1960s and 1970s, many airlines began advertising the attractiveness and friendliness of their stewardesses. National Airlines began a "Fly Me"; campaign using attractive stewardesses with taglines such as "I'm Lorraine. National Airlines was founded in 1934 and was based in Miami, Florida. A tagline is a variant of a branding slogan typically used in Marketing materials and Advertising. Fly me to Orlando. Orlando is a major City in central Florida, USA and is the County seat of Orange County Florida. " (A low budget 1973 film about three flight attendants, Fly Me, starring Lenore Kasdorf, was based on the ad campaign. __forcetoc__ Lenore Kasdorf, born on July 23, 1948 in New York City, United States is an American Actress. ) Braniff International Airways, presented a campaign known as the "Air Strip" with similarly attractive young stewardesses changing uniforms mid-flight. Braniff International Airways was an American Airline that existed from 1928 until 1982 ^[5] A policy of at least one airline required that only unmarried women could be flight attendants. ^[6] Flight attendant Roz Hanby became a minor celebrity when she became the face of British Airways in their "Fly the Flag" advertising campaign over a 7 year period in the 1980s. Roz Hanby (born 1951 in London) a former Flight attendant, is notable for being the face of British Airways in their "Fly the Flag" advertising British Airways plc ( is the national Airline and Flag carrier of the United Kingdom and one of the largest in Europe

Unions

Flight attendant unions were formed, beginning at United Airlines in the 1940s, to negotiate improvements in pay, benefits and working conditions. A trade union or labour union is an organization of workers who have banded together to achieve common goals in key areas such as wages hours and working conditions forming ^[7] Those unions would later challenge what they perceived as sexist stereotypes and unfair work practices such as age limits, size limits, limitations on marriage, and prohibition of pregnancy. Sexism is the belief or attitude that one Gender or Sex is inferior to or less valuable than the other and can also refer to a Hatred or distrust towards A stereotype (from Greek: stereo + týpos = "solid impression" is a generalized perception of first impressions behaviors presumed by a group Many of these limitations have been lifted by judicial mandates. The largest flight attendants union is the Association of Flight Attendants, representing over 50,000 flight attendants at 22 airlines within the US. Template talkInfobox Union for usage --> The Association of Flight Attendants (commonly known as AFA) is a

In the UK, cabin crew can be represented by either Cabin Crew '89, or the much larger and more powerful Transport and General Workers' Union.

In Australia, flight attendants are represented by the Flight Attendants' Association of Australia (FAAA). For a topic outline on this subject see List of basic Australia topics. The Flight Attendants' Association of Australia (FAAA is a Trade union is Australia. There are two divisions: one for international crews (Long Haul) and one for domestic crews (Short Haul).

Discrimination

Airline managers commonly subjected flight attendants to various forms of discrimination from the early days of the profession until the 1990s. ^[8] Flight attendants at United States-based airlines, and others as well, were forced to resign or were fired if they got married, if they were overweight, wore eyeglasses, if they turned 30 years of age (or 32 at some airlines). These discriminatory policies came under attack in the U. S. after passage of Title VII of the Civil Rights Act of 1964. Origins The bill was introduced by President John F Kennedy in his civil rights speech of June 11 1963, in which he asked for legislation "giving Origins The bill was introduced by President John F Kennedy in his civil rights speech of June 11 1963, in which he asked for legislation "giving Flight attendant unions like the Association of Flight Attendants used Title VII, in the courts and at the bargaining table, to bring an end to such practices and recognize the professionalism of the flight attendant career. The no-marriage rule was eliminated throughout the U. S. airline industry by the 1980s. ^[9] The last such broad categorical discrimination, the weight restrictions^[10] were eliminated in the 1990s through litigation and negotiations. ^[11] By the end of the 1970s, the term stewardess had generally been replaced by the gender-neutral, and more wordy, alternative flight attendant. Gender neutrality in English language (and in many other languages is a feature in its written and spoken versions in the late twentieth century for some people More recently the term cabin crew or cabin staff has begun to replace 'flight attendants,' in some parts of the world because of the term's recognition of their role as members of the crew. This, does not, however, suitably replace the older terms, being a collective noun rather than a singular one.

September 11, 2001

The role of flight attendants received heightened prominence after the September 11, 2001 attacks when flight attendants (such as Sandra W. Bradshaw and CeeCee Lyles of United Airlines Flight 93, Robert Fangman of United Airlines Flight 175, Renee May of American Airlines Flight 77 and Betty Ong and Madeline Amy Sweeney of American Airlines Flight 11) actively attempted to protect passengers from assault, and also provided vital information to air traffic controllers on the hijackings. United Airlines Flight 93 was a scheduled United States domestic passenger flight from Newark International Airport United Airlines Flight 175 was a scheduled US domestic passenger flight from Logan International Airport in Boston Massachusetts to Los Angeles American Airlines Flight 77 was the third flight hijacked as part of the September 11 attacks, and it was deliberately crashed into the Pentagon. Betty Ann Ong ( Chinese: 鄧月薇 5 February 1956 &ndash 11 September 2001) born in San Francisco was an American Madeline Amy Sweeney, known as Amy Sweeney ( December 14, 1966 – September 11, 2001) was a Flight attendant on board Air traffic controllers are people who operate the Air traffic control system to expedite and maintain a safe and orderly flow of air traffic and help prevent Hijacking (also known as skyjacking and aircraft piracy) is the take over of an Aircraft, by a person or group usually armed ^[12]

In the wake of the terror attacks of September 11, 2001, many flight attendants at major airlines were laid off on account of decreased passenger loads. Events 9 - The Battle of the Teutoburg Forest ends 506 - The Bishops of Visigothic Gaul Year 2001 ( MMI) was a Common year starting on Monday according to the Gregorian calendar. ^[12]

Roles in an emergency

Actions of flight attendants in emergencies have long been credited in saving lives; in the United States, the National Transportation Safety Board (NTSB) and other aviation authorities view flight attendants as essential for safety, and are thus required on Part 121 aircraft operations. The National Transportation Safety Board (NTSB is an independent U Studies, some done in light of British Airtours Flight 28M, have concluded that assertive cabin crew are essential for the rapid evacuation of airplanes. On August 22, 1985, British Airtours Flight 28M, a Boeing 737-236, took off from Manchester International Airport 's Runway 24 in Manchester ^[13][14] Notable examples of cabin crew actions include:

• Scandinavian Airlines Flight 751, when cabin crew recognized an emergency landing was imminent and commanded the passengers to "bend down. Scandinavian Airlines Flight 751, a McDonnell Douglas MD-81, took off from Stockholm - Arlanda Airport, Sweden, in the early morning . . hold your knees" to adopt the brace position. To brace or crash position can be an instruction to prepare for a crash such as on an aircraft the instruction to brace for impact is often given if the aircraft ^[15]
• Atlantic Southeast Airlines Flight 529, whose sole flight attendant, Robin Fech, provided emergency briefings, brace and evacuation commands to the passengers when the Embraer EMB 120 Brasilia aircraft sustained serious damage to one of its engines and crash landed. Atlantic Southeast Airlines Flight 529, registration N256AS was an Embraer Brasilia aircraft that crashed near Carrollton Georgia on August 21, The Embraer EMB 120 Brasilia is a twin- Turboprop Commuter Airliner, produced by Embraer. The NTSB accident report commended "the exemplary manner in which the flight attendant briefed the passengers and handled the emergency". ^[16]
• BOAC Flight 712, where a flight attendant died saving passengers from an onboard fire and was posthumously awarded the George Cross. BOAC Flight 712 (callsign Speedbird 712) for April 9, 1968 was a Boeing 707 -465 from London Heathrow The George Cross ( GC) is the highest Civil decoration of the Commonwealth of Nations.
• British Airways Flight 5390, in which a flight attendant was able to prevent a pilot from being lost through a cockpit window that had failed. British Airways Flight 5390 was a British Airways flight between Birmingham International Airport in England and Málaga Spain.
• Southern Airways Flight 242, on which the cabin crew provided safety briefings to their passengers, and on their own initiative, warned passengers of the impending crash by commanding passengers to adopt the brace position. Southern Airways Flight 242 was a DC-9-31 jet registered N1335U that executed a forced landing on a highway in At least one flight attendant is known to have assisted in rescuing trapped passengers. ^[17]
• Air Florida Flight 90, in which the lone surviving flight attendant passed the only lifevest she could find to another passenger. Air Florida Flight 90 was an Air Florida Flight of a Boeing 737-222 Airliner that crashed into the 14th Street Bridge across A personal flotation device (also referred to as PFD, lifejacket, life preserver, Mae West, life vest, life saver, She is recognized in the NTSB report for this "unselfish act. "^[18]
• TWA flight attendant Uli Derickson who protected passengers during the TWA Flight 847 hijacking by assisting with negotiation efforts. Ulrike Patzelt ( August 8, 1944 &ndash February 18, 2005) better known as Uli Derickson, was a Flight attendant during TWA Flight 847 was an international Trans World Airlines flight which was hijacked by Lebanese Shia Islamists on Friday morning
• TWA Flight 843, when a TWA Lockheed L-1011 aircraft crashed after an aborted takeoff in 1992. TWA Flight 843 (TW843 TWA843 was a TWA passenger flight that crashed after an aborted takeoff from John F WikipediaWikiProject Aircraft. Please see WikipediaWikiProject Aircraft/page content for recommended layout The aircraft was destroyed by fire. Nine flight attendants, along with five off-duty flight attendants, evacuated all 292 persons on board without loss of life. The NTSB in their after accident reported noted, "The performance of the flight attendants during the emergency was exceptional and probably contributed to the success of the emergency evacuation. "^[19][20]
• On British Airways Flight 2069, cabin crew stopped the plane from being crashed by a mentally ill passenger. British Airways plc ( is the national Airline and Flag carrier of the United Kingdom and one of the largest in Europe Mental disorder or mental illness is a psychological or behavioral pattern that occurs in an individual and is thought to cause distress or disability that is not expected as ^[21]
• Crew on American Airlines Flight 63 prevented shoe bomber Richard Colvin Reid from blowing up the plane. The 2001 Shoe bomb plot was a failed bombing attempt that occurred on American Airlines Flight 63 on 22 December 2001. Background A British citizen born in Bromley, South London and educated at Thomas Tallis School in Kidbrooke, London ^[22]
• Flight attendants on Qantas Flight 1737 prevented their plane from being hijacked by a passenger with mental health issues. Qantas (QantasLink Flight 1737 was an afternoon Australian domestic flight from Melbourne Airport to Launceston Airport, which was subject to an attempted Two of them were taken to hospital with stab wounds. ^[23]
• Aloha Airlines Flight 243 suffered a decompression which tore an 18-foot section of fuselage away from the plane. Aloha Airlines Flight 243 was a scheduled Aloha Airlines Boeing 737-297 flight between Hilo and Honolulu in Hawaii. The fuselage (from the French fuselé "spindle-shaped" is an Aircraft 's main body section that holds crew and passengers or Cargo Despite her injuries, flight attendant Michelle Honda crawled up and down the aisle reassuring passengers. ^[24]
• Senior Purser Neerja Bhanot saved the lives of passengers and crew when Pan Am Flight 73 was hijacked. Neerja Bhanot ( September 7, 1964 - September 5, 1986) born in Chandigarh, India was the daughter of Harish & Rama Bhanot Pan American World Airways ' Pan Am Flight 73 was hijacked on September 5, 1986, by four armed men of the Abu Nidal Organization. She was killed while protecting children from the terrorists. After her death she received the Special Courage Award from the United States Department of Justice. For animal rights group see Justice Department (JD The United States Department of Justice ( DOJ) is a Cabinet department
• Flight Attendants on Air Canada Flight 797 (Sergio Benetti, Judi Davidson, Laura Kayama) used procedures which were not specifically taught in training such as instructing passengers to open over wing window exits to allow passengers to evacuate quicker, moving passengers to the front of the aircraft to move them away from the fire and smoke, and passing out towels for passengers to cover their nose and mouths with while the cabin was filling with smoke. Air Canada Flight 797 was a scheduled trans-border flight that flew on a Dallas / Fort Worth - Toronto - Montreal route

Notable flight attendants

• Kathy Augustine, was a flight attendant prior to entering Nevada politics
• Alex Best, ex-wife of George Best
• Regina Bird, Big Brother Australia 2003 winner
• Deborah Burlingame, sister of Charles "Chic" Burlingame III, the pilot of hijacked American Airlines Flight 77
• Sherylynn Butt, beauty pageant winner
• Terence Cao, veteran Singaporean actor
• Ellen Church, first flight attendant in history
• Ester Cordet, Playmate
• Uli Derickson, on duty during TWA Flight 847 hijacking
• Brian Dowling, UK Big Brother 2001 winner
• Gaëtan Dugas, alleged Patient Zero for acquired immune deficiency syndrome
• Sandra Force, beauty pageant winner
• Veronica Genereux - first African American Stewardess
• Roz Hanby - Face of the British Airways "Fly the Flag" campaign (1970s / 1980s)
• Barbara Jane Harrison - posthumously awarded the George Cross for bravery
• Todd Herzog, winner of Survivor: China
• Jennifer Hosten, 1970 Miss World winner
• Patricia Ireland, former President of the National Organization for Women
• Suzen Johnson, mistress of Frank Gifford
• Evangeline Lilly, Canadian actress
• Kate Linder, actress on The Young and the Restless, who continues to fly with United Airlines on weekends, when not filming scenes for the soap opera. Kathy Marie Alfano Augustine ( May 29, 1956 – July 11, 2006) was a U Alex Best (born Alex Pursey 29 January 1972 is a former Air hostess, model and ex-wife of George Best, who was her senior by 26 years George Best (22 May 1946 &ndash 25 November 2005 was a Northern Irish professional football player best known for his years with Manchester United. Regina "Reggie" Bird was a contestant and eventual winner of ''Big Brother 2003 Australia''. Debra Burlingame (born 1954 is the sister of Charles "Chic" Burlingame III the pilot of the hijacked American Airlines Flight 77 that was deliberately crashed into Sherylynn Una Butt ( March 26, 1979 &ndash) born Red Bay, Newfoundland and Labrador, Canada. Terence Cao ( born 6 October 1967) is a Singaporean Chinese actor Ellen Church ( September 22, 1904 - August 22, 1965) was the first airline stewardess ( Flight attendant) Ester Cordet (born December 31 1946 in Panama) is a Panamanian model. Ulrike Patzelt ( August 8, 1944 &ndash February 18, 2005) better known as Uli Derickson, was a Flight attendant during Brian Patrick Robert Dowling (born 13 June 1978 was the winner of the second series of the British Reality television show Big Brother Gaëtan Dugas ( February 20, 1953 &ndash March 30, 1984) was a French-Canadian who worked for Air Canada as a flight Sandra Force, winner of the Miss Tennessee USA pageant in 1968 was one of the original Southwest 17 Roz Hanby (born 1951 in London) a former Flight attendant, is notable for being the face of British Airways in their "Fly the Flag" advertising Barbara Jane Harrison, GC ( 24 May 1945 &ndash 8 April 1968) was a British Flight attendant. Todd Herzog (born January 29, 1985) is the winner of the 15th season of Survivor, Survivor China. Jennifer Josephine Hosten won the 1970 Miss World contest representing Grenada. Patricia Ireland (born October 19, 1945 in Oak Park Illinois) is a U Suzen Johnson (born February 1951 is a former Flight attendant, businesswoman and model Nicole Evangeline Lilly (born August 3, 1979) is a Canadian Golden Globe -nominated actress. Kate Linder (born November 2, 1947) is an American Actress, best known for her role as Esther Valentine on The Young
• Jan Brown Lohr, lobbied in Washington for lap babies' safety belts after the crash of United Airlines Flight 232
• Catherine Maunoury, French winner of the Aerobatics World Championship in 1988 and 2000
• Avis Miller, Playmate
• Froso Papaharalambous, singer
• Michelle Parma, participant in Our First Time hoax
• Iris Peterson, flew for United Airlines from 1946 until 2007, retiring at the age of 85
• Lyudmila Putina, wife of Russian President Vladimir Putin, was a flight attendant early in her career
• Linda Louise Rowley, former beauty queen who held the title Miss Alaska USA
• Lee Seung-yeon, Korean actress/talkshow host
• Ellen Simonetti, first flight attendant to be fired for blogging
• Tania Soni, beauty pageant winner
• Silver Tree, writer and producer
• Vesna Vulović, Guinness World Record holder for surviving the highest fall without a parachute
• Julie Woodson, Playmate

Flight attendants in pop-culture portrayals

• 1965: Boeing Boeing Jerry Lewis and Tony Curtis comedy. United Airlines Flight 232 was a scheduled flight operated by United Airlines between Denver and Philadelphia via Chicago. Catherine Maunoury is a French aerobatic pilot She won the World Aerobatic Championships in 1988 and 2000 in the female category Avis Miller (born November 4, 1945 in Ohio) is an American model. Froso Papaharalambous ( Φροσω Παπαχαραλαμπους in Greek) (born July 4, 1981 in Nicosia) is a Cypriot Michelle Parma ( January 14, 1975 Fairfax, Virginia – October 19, 2002) was an Actress, Waitress Iris Peterson (born 1922 is a Retired Flight attendant who flew for United Airlines for 60 years between 1946 and 2007 Lyudmila Aleksandrovna Putina (1=Людмила Александровна Путина Lyudmila Aleksandrovna Putina, née Shkrebneva Шкребнева born January Vladimir Vladimirovich Putin (; born 7 October 1952 in Leningrad, USSR; now Saint Petersburg, Russia was the second President of Russia Linda Louise Rowley is a former beauty queen who held the title Miss Alaska USA 1969 and competed at Miss USA. Lee Seung-yeon (born August 18, 1968) is a South Korean actress Ellen Simonetti (b December 15 1974, North Carolina) is a former Flight attendant who was fired after documenting her life and work Tania Vijay Kumar (married name Tania Soni) won the Gladrags Mrs India crown in Mumbai in 2003 Silver Tree is a Film producer originally from Petaluma Vesna Vulović (Весна Вуловић (born 3 January 1950) is a Serbian political activist and former Flight attendant. Julie Woodson (born July 11, 1950 in Hutchinson Kansas) was Playboy magazine's Playmate of the Month for April 1973 Boeing (707 Boeing (707 (alternately titled Boeing Boeing) is a 1965 comedy film starring Jerry Lewis and Tony Curtis Jerry Lewis (born March 16, 1926) is an American Comedian, award-winning actor producer writer and director best-known for his slapstick Tony Curtis (born Bernard Schwartz June 3, 1925) is an American film actor Comedy (from the Greek κωμωδίαkomodia has a popular meaning (any discourse generally intended to amuse especially in Television, Film, and
• 1968: In 2001: A Space Odyssey, there is a flight attendant wearing gravity shoes and a uniform with the Pan Am logo. 2001 A Space Odyssey is a 1968 Science fiction film directed by Stanley Kubrick, written by Kubrick and Arthur C The attendant has the classic scene when she uses her shoes to walk upside down to the cockpit. Ironically, Pan Am ended operations in 1991, 10 years before the movie was to have taken place.
• 1973: A low budget movie, Fly Me, featured three stewardesses. The film starred Lenore Kasdorf. __forcetoc__ Lenore Kasdorf, born on July 23, 1948 in New York City, United States is an American Actress.
• 1975: Karen Black plays a flight attendant forced to control the aircraft following a mid-air collision in Airport 1975. Karen Black (born July 1, 1939) is an American actress, Screenwriter, Singer and Songwriter. Airport 1975 is a 1974 Disaster film and the first sequel to the successful 1970 hit Airport.
• 1980: The movie Airplane! satirizes earlier aircraft-disaster movies and features flight attendants behaving absurdly. Airplane! is a 1980 American Comedy film directed and written by David Zucker Jim Abrahams and Jerry Zucker.
• 1985: The Replacements recorded a song called "Waitress in the Sky," about the drearier aspects of the work. The Replacements were an American Alternative rock band formed in Minneapolis, Minnesota in 1979
• 1986: Hanna Schygulla played a flight attendant in the movie The Delta Force loosely based on the hijacking of TWA Flight 847. Hanna Schygulla (born 25 December 1943) is a German actress and chanson singer. The Delta Force is a 1986 Action film starring Chuck Norris and Lee Marvin as leaders of an elite squad of Special forces TWA Flight 847 was an international Trans World Airlines flight which was hijacked by Lebanese Shia Islamists on Friday morning
• 1992: Elizabeth Hurley played a terrorist posing as a flight attendant in the action film Passenger 57. Elizabeth Jane Hurley (born 10 June 1965 is an English model and former actress who became known as a girlfriend of Hugh Grant in the 1990s Terrorism is the systematic use of terror especially as a means of coercion Passenger 57 is a 1992 Action film starring Wesley Snipes and Bruce Payne.
• 1994: Two Saturday Night Live sketches featured Total Bastard Airlines flight attendants (played by David Spade and Helen Hunt) wishing their passengers a dismissive "Buh-bye. Saturday Night Live ( SNL) is a weekly late-night 90-minute American Sketch comedy / Variety show based in New York City David Wayne Spade (born July 22, 1964) is an Emmy nominated American Actor, Comedian, Television personality Helen Elizabeth Hunt (born June 15, 1963) is an American Emmy - Golden Globe - and Academy Award -winning actress "
• 1994: The Simpsons episode "Fear of Flying" reveals that Marge Simpson's father was a steward (though at first Marge shamefully called him a "stewardess") during a time when flight attendants were predominantly female. " Fear of Flying " is the eleventh episode of The Simpsons ' sixth season. Marjorie "Marge" Simpson (née Bouvier) is a Fictional character featured in the animated television series The Simpsons
• 1996: Halle Berry played a flight attendant in the movie Executive Decision where she tried to help save a hijacked Oceanic Airlines flight. Halle Maria Berry (ˈhæli ˈbɛri born August 14 1966 is an Academy Award - Emmy Award - and Golden Globe -winning American actress former Executive Decision is a 1996 Action film, directed by Stuart Baird and starring Kurt Russell, Halle Berry, John Leguizamo Oceanic Airlines (sometimes called Oceanic Airways) is a Fictional Airline used in several Films and Television programs It is not She performed opposite Kurt Russell. Kurt Vogel Russell (born March 17 1951 is an Emmy Award - and Golden Globe -nominated American Actor.
• 1997: The Quentin Tarantino film Jackie Brown centers on a "stewardess" involved in criminal activity. Quentin Jerome Tarantino (born March 27, 1963) is an Academy Award - BAFTA Award - and Palme d'Or -winning Emmy - and Jackie Brown is a 1997 Crime film written and directed by Quentin Tarantino.
• 1997: The Robert Butler film Turbulence is about a flight attendant who pilots a commercial airplane after both pilots are murdered. Robert N Butler, MD (August 1784 to July 31, 1853) was a Physician and was elected to serve as the State Treasurer of the Commonwealth of Virginia Turbulence is a 1997 action Thriller film directed by Robert Butler and stars Ray Liotta and Lauren Holly
• 2000s: Jessica Biel's character on the family television drama 7th Heaven, Mary Camden, trains to become a flight attendant while travelling between Buffalo and Glenoak. Jessica Claire Biel (born March 3, 1982) is an American actress and former model, who has appeared in several Hollywood 7th Heaven is an Emmy -nominated American drama television series, created and produced by Brenda Hampton This is a list of characters from The WB/The CW (1996-2007 family drama 7th Heaven.
• 2000: Kylie Minogue uses lyrics suggestive of the standard flight attendant spiel, in the title track of her album "Light Years". Kylie Ann Minogue, OBE, born 28 May 1968 is an Australian pop Singer - Songwriter and occasional Actress. Light Years is the seventh album by Australian singer Kylie Minogue and was released in 2000
• 2000: Zooey Deschanel portrays a flight attendant in Cameron Crowe's film, Almost Famous
• 2002: Flight attendants are essential to Frank Abagnale (played by Leonardo DiCaprio) in his attempts to pass himself off as a PanAm pilot, in the factional film Catch Me if You Can. Zooey Claire Deschanel (born January 17 1980 is an American actress, Musician and Singer. Cameron Bruce Crowe (born July 13, 1957) is an Academy Award -winning American Writer and Film director. Almost Famous is a 2000 Comedy-drama film written and directed by Cameron Crowe, writer and director of Jerry Maguire. Leonardo Wilhelm DiCaprio (born November 11 1974 is a three-time Academy Award -nominated and Golden Globe -winning American film actor. Catch Me if You Can is a 2002 Black comedy film loosely based on Frank Abagnale Jr
• 2003: Gwyneth Paltrow, Kelly Preston, Candice Bergen, and Christina Applegate portray flight attendants in the comedy film View from the Top. Gwyneth Kate Paltrow (born September 27 1972 is an Academy Award - Golden Globe - and double Screen Actors Guild Award -winning American Kelly Preston (born October 13, 1962) is an American actress and former model married to John Travolta since 1991 Candice Patricia Bergen (born May 9, 1946) is an Academy Award -nominated and Golden Globe - and Emmy Award -winning American Christina Applegate (born November 25 1971 is an Emmy Award -winning American actress known for playing Kelly Bundy on the long-running FOX Broadcasting View from the Top is a 2003 Romantic comedy film about a young woman from a small town who sets out to fulfill her dream of becoming a Flight
• 2004: Britney Spears plays a flight attendant in the video for her song Toxic. Britney Jean Spears (born December 2 1981 is an American recording artist and entertainer " Toxic " is a Grammy Award -winning Dance-pop song written by Bloodshy & Avant, Cathy Dennis, and Henrik Jonback for Britney Spears
• 2003-2005: Mile High is a British television comedy/drama centering around the lives of several flight attendants. Mile High was a British television Drama based on the lives of the Cabin crew members of Fresh!, a fledgling Budget airline
• 2004: Catherine Zeta-Jones plays a flight attendant in the film The Terminal. Catherine Zeta-Jones ( "zeeta" born September 25, 1969) is a Welsh actress, presently based in the United States The Terminal is a 2004 Comedy-drama Film written by Andrew Niccol and Sacha Gervasi.
• 2005: Kirsten Dunst plays a flight attendant in the film Elizabethtown. Kirsten Caroline Dunst (born April 30 1982 is an American actress and singer Elizabethtown is a 2005 American British Film written and directed by Cameron Crowe starring Orlando Bloom and
• 2005: The independent film The Aviary is centered around the sentimental and professional life of a flight attendant. An independent film, or indie film, is a film that is produced outside of the Hollywood Studio system, a series of oligopolistic practices by several The Aviary is a 2005 Independent film about the ups and downs in the personal life of a Flight attendant, coping with a transfer to a new city The writer and producer, Silver Tree, was a flight attendant herself. Silver Tree is a Film producer originally from Petaluma
• 2005: Erika Christensen, Kate Beahan and Bess Wohl play key roles as flight attendants in the movie Flightplan. Erika Jane Christensen (born August 19, 1982) is an American Actress whose Film appearances include Traffic Kate Beahan is an Australian film Actress. Beahan was born in Perth. Flightplan is a 2005 Thriller film directed by Robert Schwentke and starring Jodie Foster, Peter Sarsgaard, Erika
• 2006: A Japanese dorama, Attention Please, chronicles an unlikely girl (portrayed by Aya Ueto) training to be a flight attendant for Japan Airlines. also called dorama (ドラマ are a staple of Japanese television and are broadcast daily is a Manga by Chieko Hosokawa about the training of Flight attendants for Japan Airlines originally serialized in Shōjo Friend (born September 14, 1985 in Nerima, Tokyo, Japan) is a Japanese actress, idol and Singer. ( or JAL, is an airline of Japan It is one of the largest Airline operators in Asia.
• 2006: The Travel Channel began airing a reality television show, Flight Attendant School, which follows trainees for Frontier Airlines. The Travel Channel is a Cable television network that features Flight Attendant School was a TV show on the Travel Channel that documented the lives of future Frontier Airlines flight attendants in training Frontier Airlines Inc is a low-cost Airline based at Denver International Airport in Denver Colorado, USA.
• 2007: The United Kingdom's Eurovision Song Contest entrants were the band Scooch. The United Kingdom first participated at the Eurovision Song Contest in 1957, the second contest Scooch are a British Bubblegum dance group, comprising of performers Natalie Powers, Caroline Barnes, David Ducasse They dressed as flight attendants for the dance routine to their song Flying the Flag (for You). "Flying the Flag (for You" is a song written by Russ Spencer, Morten Schjolin, Andrew Hill and Paul Tarry and performed by British pop
• 2008: Royal Thai Army TV Channel 5 The Air Hostess War. Local trade union of flight attendants find the show immoral and protest.

See also

• In-flight safety demonstration

References

External links

• Occupation Information - Flight Attendant

Flight Attendant Labor Unions:

• The Association of Flight Attendants, AFL-CIO
• The Association of Flight Attendants, UAL-MEC
• The Association of Flight Attendants, NWA-MEC
• Association of Professional Flight Attendants
• Sindicato de Tripulantes de Cabina American Airlines, American Airlines Flight Attendant Union of Chile, STCAA

Miscellaneous

• Collection of flight attendant uniforms, current and historical
• The Flight Attendant Job Finder & Career Guide
• Flight Attendant career training program
• Flight Attendant Schools.

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