This article is about the software product. For other uses, see Ecare (disambiguation).
eCare is a web-based remote support application developed by Motorola and designed to be used by help desks, consultants, and customer service organizations to assist and support their clients across the Internet. Motorola Inc ( is an American, multinational Fortune 100, Telecommunications company based in Schaumburg Illinois. It can integrate into existing CRM systems, as well as operate on its own. Customer relationship management ( CRM) is a term applied to processes implemented by a company to handle its contact with its customers eCare's main functionality includes chat, file transfer, remote control, remote diagnostics, and scripting. Remote control software is Software used in Remote administration to allow use of computers or other hardware at a separate location