A courier is a person or company employed to deliver messages, packages and mail. The term person is used in Common sense to mean an individual Human being. Generally a company is a form of Business organization. The precise definition varies A message in its most general meaning is an object of Communication. Mail, or post, is a method for transmitting information and tangible objects wherein written Documents typically enclosed in Envelopes and also Couriers are distinguished from ordinary mail services by features such as speed, security, tracking, signature, specialization and individualization of services, and committed delivery times, which are optional for most everyday mail services. Mail, or post, is a method for transmitting information and tangible objects wherein written Documents typically enclosed in Envelopes and also As a premium service, couriers are usually more expensive than usual mail services, and their use is typically restricted to packages where one or more of these features are considered important enough to warrant the cost.
Different courier services operate on all scales, from within specific towns or cities, to regional, national and global services. The world's largest courier companies are Aramex, DHL, FedEx, TNT N.V. and UPS. Aramex is a global Transportation and Logistics services company providing a variety of Express, logistics Freight forwarding and domestic DHL (originally standing for Dalsey Hillblom and Lynn) is a Deutsche Post World Net company of Germany that provides international mail FedEx Corporation ( is a Logistics services company based in the United States. TNT NV is a global express and mail delivery services company with headquarters in Hoofddorp, the Netherlands. United Parcel Service Inc ( commonly referred to as UPS, is one of the world's largest Package delivery companies These offer services worldwide, typically via a hub and spoke model. The hub-and-spoke distribution paradigm (or model or network) is a system of connections arranged like a chariot wheel in which all traffic moves along
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Couriers prior to the industrial era
In ancient times runners and homing pigeons were used to deliver timely messages. The MErcury Surface Space ENvironment GEochemistry and Ranging ( MESSENGER) probe is a NASA Spacecraft, launched August 3, 2004 Pigeon post is the use of Homing pigeons to carry messages As a method of communication it is likely as old as the ancient Persians from whom the art of training When the horse became domesticated its use was rapidly adopted by couriers. The horse ( Equus caballus) is a hoofed ( Ungulate) Mammal, one of eight living species of the family Equidae. Before there were mechanized courier services foot messengers physically ran miles to their destinations. To this day there are marathons directly related to actual historical messenger routes. The marathon is a long-distance foot race with an official distance of 42 The MErcury Surface Space ENvironment GEochemistry and Ranging ( MESSENGER) probe is a NASA Spacecraft, launched August 3, 2004
Development of the modern courier industry
Types of courier
In cities, there are often bicycle couriers or motorcycle couriers but for consignments requiring delivery over greater distance networks, which may often include trucks, railways and aircraft, are used. A city is an Urban area with a large Population and a particular Administrative, Legal, or Historical status Bicycle messengers (also known as bike or cycle couriers are people who work for courier companies (also known as messenger companies carrying and delivering items by A motorcycle courier is a Courier operating via a Motorcycle or Motor scooter. This article is about the semi-truck For the North American use of the word see Pickup truck. "Railroad" and "Railway" both redirect here For other uses see Railroad (disambiguation.
Many companies who operate under a Just-In-Time or "JIT" inventory method often utilize on-board couriers. Just-in-time ( JIT) is an inventory strategy implemented to improve the Return on investment of a Business by reducing in-process Inventory and On-board couriers are individuals who can travel at a moments notice anywhere in the world, usually via commercial airlines. While this type of service is the second costliest - general aviation charters are far more expensive - companies analyze the cost of service to engage an on-board courier versus the "cost" the company will realize should the product not arrive by a specified time (i. General aviation (abbr GA) is one of two categories of Civil aviation. e. an assembly line stopping, untimely court filing, lost sales from product or components missing a delivery deadline, organ transplants).
Representative Couriers
Over time, demand for a new type of representative courier has emerged. With the increase in fuel prices and productivity goals monitored closely by companies, this new type of all-in-one courier has developed to "take care of business". Workers in companies have more work and less time to be out of the office. Operating largely using independent contractors that have gone through a screening process and background checks have found a niche in the courier industry. Research, intransit pet care, complex paperwork filing, and a host of other services are now offered in this new category of courier service.
Courier industry by country
UK
The genus of the UK sameday courier market stems from the London Taxi companies but soon expanded into dedicated motorcycle despatch riders with the taxi companies setting up separate arms to their companies to cover the courier work. During the late 1970s small provincial and regional companies were popping up throughout the country. Today, there are many large companies offering next-day courier services, including City Link Ltd. and UK divisions of worldwide couriers such as FedEx, DHL and UPS. City Link is a British next day Courier company based in Camberley, Surrey, United Kingdom. FedEx Corporation ( is a Logistics services company based in the United States. DHL (originally standing for Dalsey Hillblom and Lynn) is a Deutsche Post World Net company of Germany that provides international mail
There are many 'specialist' couriers usually for the transportation of items such as freight/palettes, sensitive documents and liquids.
The 'Man & Van'/Freelance courier business model is highly popular in the United Kingdom, with thousands upon thousands of independent couriers and localised companies, offering next-day and sameday services. This is likely to be so popular because of the low business requirements (a vehicle) and the lucrative number of items sent within the UK every day.
Motorbike couriers still exist, but mainly in and around London (and other large cities), where there is often congestion, as they are much cheaper to run in heavy traffic.
Large companies such as Interlink Express, Citylink and FedEx all now provide P. O. Ds online. Lots of the smaller companies and freelance 'Man & Vans' are unable to provide this, but this is changing with forever lowering costs of technology.
Royal Mail was up until recently a reasonable competitor of most of the large couriers; offering next day and special delivery services. Royal Mail is the national postal service of the United Kingdom. This has however changed, with higher costs, strike action and a lowering public perception of the company. With companies like Royal Mail & The DX (who offer a private courier 'box network'), it can be difficult to draw a clear-cut line between postal services and couriers. Royal Mail is the national postal service of the United Kingdom. DX Services Ltd (Trading as ' The DX') Formerly "HayesDX" and "DX Network Services" and sometimes referred to as "The Document Exchange" are
Some UK couriers offer next-day services to other European countries. FedEx and Interlink Express both offer next-day air delivery to many EU countries. Cheaper 'By-Road' options are also available, varying from 2 days delivery time (eg. France), to up to a week (eg. Former USSR countries).
Large couriers often require an account to be held (and this can include daily scheduled collections). Senders are therefore primarily in the commercial/industrial sector (and not the general public); some couriers such as DHL do however allow public sending (at higher cost than regular senders).
USA
The courier industry has long held an important place in United States commerce and been involved in pivotal moments in the nation's history such as westward migration and the gold rush. A gold rush is a period of feverish migration of workers into the area of a dramatic discovery of commercial quantities of Gold. Wells Fargo was founded in 1852 and rapidly became the preeminent package delivery company. Wells Fargo & Co ( is a diversified Financial services company headquartered in San Francisco California, United States with operations around the The company specialized in shipping gold, packages and newspapers throughout the West, making a Wells Fargo office in every camp and settlement a necessity for commerce and connections to home. Shortly afterward, the Pony Express was established to move packages more quickly than the traditional method, which followed the stagecoach routes. The Pony Express was a fast Mail service crossing the North American continent from St It also illustrated the demand for timely deliveries across the nation, a concept that continued to evolve with the railroads, automobiles and interstate highways and which has emerged into today’s courier industry.
Other aspects
Sameday couriers
Sameday couriers deliver in less than 24 hours and is an integral part of any modern economy. There are roughly seven thousand courier companies in the United States that make up this multi-billion dollar sector. The United States of America —commonly referred to as the The business model for the courier industry is particularly dependent on independent contractors - In fact, it is estimated that 50-65% of U. S. courier companies use independent contractors to make deliveries in addition to their own dedicated employee resources. The nature of the industry, with its on-demand, often unscheduled delivery model, requires a varying number of courier drivers on any given day and time of day to complete a set service. Experts in this method of network delivery maintain hundreds of standby couriers in a "ready to move" status as devised by Mark Kent, professor of Logistics at the University of Ghent. Logistics is the management of the flow of Goods, Information and other resources including Energy and people between the point of origin and the point Ghent University (in Dutch Universiteit Gent, abbreviated UGent) is one of the three large Flemish universities. However, this business model is under threat from IRS Reclassification where IC's are being recategorized as W-2 employees. IRS reclassification as an employee occurs where persons claimed as (or claiming to be Independent contractors are recategorized by the Internal Revenue Service (IRS This reclassification typically results in fines being imposed on the offending courier company.
In December 2007, the Internal Revenue Service of the US 'tentatively decided' that FedEx Ground Division might be facing a tax liability of $319 million for 2002, due to misclassification of its operatives as independent contractors. Year 2007 ( MMVII) was a Common year starting on Monday of the Gregorian calendar in the 21st century. Reversing a 1994 decision which allowed FedEx to classify its operatives that own their own vehicles, the IRS is auditing the years 2003 to 2006, with a view to assessing whether similar misclassification of operatives has taken place. FedEx denies that any irregularities in classification have taken place, but is facing legal action from operatives claiming benefits that would have accrued had they been classified as employees. [1]
Many expedited courier companies are regional, small businesses, which can also provide additional services such as logistics management, archive warehousing, messenger centers, outsourced mailroom services and coordinated airfreight forwarding delivery services.
In the UK, most of the couriers or despatch riders were motorcyclists when the sameday delivery business started to show up in London. These tended to evolved from taxi companies but soon regional courier companies were popping up throughout the country. Starting in the mid 1980s, bicycle couriers, who were more economical for shorter distance deliveries,[2] began to supplant motorcycle couriers in the larger cities. Bicycle messengers (also known as bike or cycle couriers are people who work for courier companies (also known as messenger companies carrying and delivering items by Rising costs, including insurance premiums and petrol, made motorcycle couriers less competitive. Except for the metropolitan areas most of the sameday couriers throughout the country now use small vans to do deliveries.
Customers
These couriers specialize in delivering important or sensitive packages that need to be received in the local area; and/or because of time and temperature concerns, such as organs for transplant or key equipment or parts that are necessary for day to day operations. In Biology, an organ ( Latin: organum, "instrument tool" from Greek όργανον - organon "organ instrument While most companies use courier services certain industries depend on couriers on a daily basis. Biomedical labs need samples for testing and evaluation, manufacturing industry require parts to keep their plants operating smoothly, financial institutions transfer multiple documents every day between branches and processing centers, law firms must deliver confidential signatured documents on very strict deadlines for court filings and pharmaceutical distributors use couriers to transport medications to hospitals and nursing homes. A law firm is a business entity formed by one or more Lawyers to engage in the practice of law SNF redirects here For the sports show see NBC Sunday Night Football.
Even two-day delivery services use courier firms. Items that are mis-sorted, forgotten or just not picked up on a larger couriers route. When a mistake has been discovered, courier firms fill in the gap and ensure packages are delivered on time.
Competition
Courier firms specializing in same-day delivery provide an invaluable service because the "big five" (Aramex, DHL, FedEx, TNT N.V., and UPS) in the delivery business simply do not provide same-day delivery services uniquely designed to meet specific individual customer needs. Aramex is a global Transportation and Logistics services company providing a variety of Express, logistics Freight forwarding and domestic DHL (originally standing for Dalsey Hillblom and Lynn) is a Deutsche Post World Net company of Germany that provides international mail FedEx Corporation ( is a Logistics services company based in the United States. TNT NV is a global express and mail delivery services company with headquarters in Hoofddorp, the Netherlands. United Parcel Service Inc ( commonly referred to as UPS, is one of the world's largest Package delivery companies Expedited delivery firms also prevent the big five from having a complete monopoly on deliveries that must be completed in a short period of time. This competition, both among couriers and with the big five, has greatly increased the quality and professionalism of the industry, while also ensuring reasonable rates for customers. These 7,000 plus small businesses also help to keep the pricing competitive and the big five honest. Additionally, the courier industry consists almost entirely of small, locally owned and operated businesses, ensuring that revenue is retained within the community served, rather than siphoned off by a multi-national corporation.
Working conditions of couriers
The conditions of employment of couriers vary from country to country, city to city and even company to company. Contracts governing the relationship between individual courier and company are subject as much to customary practice, as local ordinance. In some places couriers are independent contractors paid on commission and do not receive benefits such as health insurance. An independent contractor is a Natural person, Business or Corporation which provides goods or services to another entity under terms The payment of commission as Remuneration for services rendered or products sold is a common way to reward sales people. In other places they will be regular employees of the courier company enjoying all the benefits thereof. Employment is a Contract between two parties, one being the employer and the other being the employee.
In the US, the Obama-Durbin Independent Contractor Proper Classification Act of 2007 was introduced to deal with the problem of workers 'misclassified' as independent contractors. [3] It is not clear what effect this legislation, if enacted, will have on the U. S. courier market. But if, as is the Act's intention, courier companies are forced to treat those workers that they previously declared independent contractors, as employees, with all the benefits thereof, then there is no doubt that costs will rise.
The employment status of the couriers of one of the UK's biggest sameday courier services, CitySprint, was challenged by the GMB trade union in December 2007. A trade union or labour union is an organization of workers who have banded together to achieve common goals in key areas such as wages hours and working conditions forming The challenge arises from the firm deciding to terminate the contract of one of its operatives. The GMB seeks to establish that more than 1500 CitySprint operatives currently classified as self-employed sub-contractors should be re-classified as employees. [4]
See also
- Bicycle messenger
- Casual courier
- Express mail
- Motorcycle courier
- Mule (smuggling)
- Package delivery
- Post riders
- Telegraphy
References
- ^ Ron Da Parma. Bicycle messengers (also known as bike or cycle couriers are people who work for courier companies (also known as messenger companies carrying and delivering items by A " casual courier " is an everyday traveler that informally delivers packages for shippers In most postal systems express mail refers to an accelerated delivery service for which the customer pays a Surcharge and receives faster delivery Mail, or post, is a method for transmitting information and tangible objects wherein written Documents typically enclosed in Envelopes and also A motorcycle courier is a Courier operating via a Motorcycle or Motor scooter. A mule or Courier is someone who smuggles something with him or her (as opposed to sending by mail etc Package delivery is the shipping of packages and parcels (and in some instances high value Mail) as single shipments Post riders or postriders describes a Horse and rider Postal delivery system that existed at various times and various places throughout history "IRS says FedEx may owe $319 million" (html), Pittsburgh Tribune-Review, 2007-12-27 accessdate=2008-01-03.
- ^ Fincham, Ben (2004-01). Bicycle Couriers in the 'New' Economy. Cardiff University. “page 5 The modern bike courier became established in the UK in the mid 1980s”
- ^ Obama introduces pro-labor legislation today. BarackObama. com (2007-09-12). Year 2007 ( MMVII) was a Common year starting on Monday of the Gregorian calendar in the 21st century. Events 1213 - Albigensian Crusade: Simon de Montfort 5th Earl of Leicester, defeats Peter II of Aragon at the Retrieved on 2007-10-20. Year 2007 ( MMVII) was a Common year starting on Monday of the Gregorian calendar in the 21st century. Events 1740 - Maria Theresa takes the throne of Austria. France, Prussia, Bavaria and Saxony
- ^ Nick Mathiason. "Christmas sacking starts fight for rights of dispatched courier" (html), London, UK: Guardian Media, 2007-12-23. Year 2007 ( MMVII) was a Common year starting on Monday of the Gregorian calendar in the 21st century. Events 962 - Byzantine-Arab Wars: Under the future Emperor Nicephorus Phocas, Byzantine troops stormed the city Retrieved on 2007-12-24. Year 2007 ( MMVII) was a Common year starting on Monday of the Gregorian calendar in the 21st century. Events 563 - The Byzantine church Hagia Sophia in Constantinople is dedicated for the second time after being destroyed by Earthquakes
External links
Dictionary
courier
-noun
- A person who looks after and guides tourists.
- A person who delivers messages.
- A company that delivers messages.
- A company that transports goods.
-verb
- To deliver by courier.
Courier
-proper noun
- A monospace font that resembles the characters produced by a typewriter.
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