A chief operating officer or chief operations officer (COO) is a corporate officer responsible for managing the day-to-day activities of the corporation. Corporate titles are titles conferred on individuals as a means of identifying their function in the Organization. A corporation is a separate legal entity usually used to conduct business The COO is one of the highest ranking members of an organization, monitoring the daily operations of the company and reporting to the chief executive officer and/or board of directors. A chief executive officer ( CEO) or chief executive is typically the highest-ranking corporate officer ( executive) or administrator The COO is usually an executive or senior vice president. __FORCETOC__ For the Vice President of the United States, their roles and other information see Vice President of the United States.

The chief operating officer is responsible for operations management (OM). Operations management is an area of business that is concerned with the production of goods and services and involves the responsibility of ensuring that Business operations The focus of the COO is on strategic, tactical, and short-term OM, which means he or she is responsible for the development, design, operation, and improvement of the systems that create and deliver the firm's products/services. Managers need to understand the real work behind the company's core operations, and the final accountability in this regard rests with the COO, whose primary concern is operations improvement. The duties of the COO may reside in certain organizations with a Vice President of Operations.

The COO ideally needs to have domain knowledge of the business as well as understanding of management theories such as TQM, Kaizen, BPR, etc. Total Quality Management ( TQM) is a business Management strategy aimed at embedding Awareness of Quality in all organizational processes Kaizen ( 改善, Japanese for "continuous improvement" is a Japanese philosophy that focuses on continuous improvement throughout all aspects Business process reengineering (BPR is a Management approach aiming at improvements by means of elevating efficiency and effectiveness of the processes Knowledge of standards such as ISO 9001, Six Sigma, etc. ISO 9000 is a family of standards for Quality management systems ISO 9000 is maintained by ISO the International Organization for Standardization and is Six Sigma is a Business management strategy originally developed by Motorola, that today enjoys wide-spread application in many sectors of industry is also a must for global organizations.

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